Hey everyone, I currently have a form which records phone numbers from AU and NZ, however a lot of these numbers have a leading 0 - eg 02 xxxx xxxx or 036 xxx xxx. When I’m exporting these to google sheets or csv the leading 0 is getting dropped, leaving me with an incomplete number. The same thing seems to be happening with Zapier as well.
Has anyone got a solution to this?
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Hi Chun,
This should be fairly easy to fix. The problem comes from how excel handles leading zeros and cell value formatting.
Just select your desired cells/columns, right click > format cells > number (tab) and pick custom.
After that enter as many 0 (“zeroes”) as you have digits in your phone numbers. (12 digit phone number = 12 zeroes.)
Hi Hristian,
Thanks for your quick reply - for some reason adding 20 “0”'s to the custom digit fixed it for me in Google Sheet!
Nevermind - it’s now adding extra 0’s onto the front 😦
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If you are using Google Sheets just select your column > Format > Number > More Formats and put “0”#
Please note you have to keep the quotation marks around the zero. This would display a single zero in front of your phone numbers.
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