Landing Page URL Not Saving Changes


#1

I cannot change the for my landing page. Every time I enter the new url or try to change the title of the page - I hit enter and the field restores the old title from the duplicate, so all my url’s have ‘copy’ in them. Is there any way to change the url?


#2

Hi,
There is a known bug in the page display refresh. Once you change the URL - try refreshing the page to see if it solves your problem.

Let me know.
Oli


#3

Unfortunately that didn’t work. It just gave me an error message saying there was an error updating the page. I thought it might have been an issue with my Mac Chrome browser but I tried in Firefox and Safari and same result. I’m a huge fan of this app and other than this occasional issue everything else works flawlessly. I just need to get this url changed if possible so I can deliver to a client. If you want me to give it to you guys so you can change it let me know. Thank you for the very prompt response.


#4

Wow, there must be something going around on the Internet today because I just saved a reply on here and it disappeared! I tried that and unfortunately it didn’t work. For what it’s worth I also tried in other browsers but same result. Other than this minor issue the app works flawlessly so I’m a huge fan. I’ve just got to get this url delivered to a client so anything you could do to help would be greatly appreciated. I can even give you the url I want to use if you can change it on your end. Let me know and thanks for the fast reply.


#5

Hey Mike,

Can you send me an email to support@unbounce.com with a link to the page URL (inside Unbounce, the page details view where the A/B test centre is) - and the URL you’d like to change it to?

Then we can go in and hook you up.

Sorry for the inconvenience.


#6

No problem at all and thanks again for the awesome customer support!


#7

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#8

Just an update for the community. The issue is when the length of the URL is longer than 100 characters. This being looked at.