Keep getting blank lead-emails even though form fields are required


#1

I Keep getting blank leads spammed to my mailbox, e.g. the form is not filled out even though fields are required.

My account is rick@elan.nl and the page in question is ‘scheveningen appartementen’.


#2

Hi Rick, so sorry about that. The issue is that currently we’ve only implemented client-side validation in the browser (as opposed to also validating on the server), so we’re seeing some cases where bots come along and bypass that, submitting the form directly. We’re definitely hoping to improve our bot detection soon. I’ve created a specific issue for improving how we handle bot form submissions, and will update this thread when we get closer to dealing with it. Sorry I don’t have an immediate fix for you…


#3

This just happened to me too


#4

same here, about ten percent of our leads are empty, which throws off our conversion numbers. This is a big problem that needs to be fixed.


#5

Same with me, and I keep getting tons of those empty leads (probably bots-generated) - do you have an ETA on that?

Thanks


#6

Has there been any update on fixing this? It looks like the thread was started 3 years ago… I’m starting to see more and more blank leads come through.


#7

Same problem. Have had about 50 blank emails this weekend.


#8

Same problem


#9

This reply was created from a merged topic originally titled
Include anti-spam.

I’m starting to get large amounts of spam through my Unbounce forms. Rather than having to add Cloudflare and change all of my DNS, it would be great if Unbounce included some sort of anti-spam / IP blocking directly into their platform.


#10

Hi all!

Just thought I would give an update here in regards to where we’re at with spam filtering. We’ve come a long way from simply blocking problem IP’s, and just recently we managed to deploy a few tools internally that can help us manage spam faster, and more efficiently.

To give you a bit more info about this, Derek from our Platform team just released a post on our Inside Unbounce blog detailing our new spam filtering techniques, including details about how our new anti-spam tools work and the amount of spam we’re able to catch because of them.

I highly suggest checking out the article here:
http://inside.unbounce.com/product-de…

Lastly, if anyone in the community has any questions about these tools or how they impact you as a user - please feel free to ask!

cain@internetmarketinginc.com


#11

Hi all!

Just thought I would give an update here in regards to where we’re at with spam filtering. We’ve come a long way from simply blocking problem IP’s, and just recently we managed to deploy a few tools internally that can help us manage spam faster, and more efficiently.

To give you a bit more info about this, Derek from our Platform team just released a post on our Inside Unbounce blog detailing our new spam filtering techniques, including details about how our new anti-spam tools work and the amount of spam we’re able to catch because of them.

I highly suggest checking out the article here:
http://inside.unbounce.com/product-de…

Lastly, if anyone in the community has any questions about these tools or how they impact you as a user - please feel free to ask!


#12

Im getting this issue - 2 years later