JS Popup doesn't work in Live mode but in preview works


#1

I have setup the js popup to 4 buttons and when I checked the page to preview mode the popups are enabled but when I am checking live the popups don’t working. Do you know why?


#2

Hi Zan - I see that you’re just speaking to Alex about this in our live chat.

If anyone else is running into something similar (Zan has some lightboxes that aren’t working properly) and is curious about what the cause was, it was another version of jQuery that conflicts with the one we use in the Javascripts panel.

The workaround if you’d like to use a different version of jQuery is to disable jQuery 1.4.2 and Fancybox via the Unbounce Javascripts panel. Then you can manually include a reference to a hosted version of the Fancybox js.