Images are "shrinked" when adding to the new LP - help


#1

when I add the image to the new LP it’s getting shrinked.
this happens to images I had in the directory and also for new uploaded images.
after uploading the image i cannot change the size W/H.
what I am doing wrong?
Please help …


#2

Hi Jona,
Sorry for the frustration.

The first thing to note is that currently you can’t resize the image within Unbounce (you need to create the final sized image prior to uploading it).

We’ve been working on a new feature to allow this which will be released in the coming weeks.

I’m not sure what’s happening that could be shrinking your image though. Would you be able to send an email to support@unbounce.com with the URL of the page you’re working on?

We need the URL from the address bar on your page overview screen (it will have a lot of UPPERCASE characters in it like this:

https://app.unbounce.com/pages/800617…

If you can send that to us and describe which image you are seeing this on it would help us diagnose the problem.

Thanks
Oli


#3

I have the opposite problem. I know I need to have my pictures resized BEFORE I upload them but how do I do that?


#4

Hi Crista - we’re *really* looking forward to have image resizing and cropping available in the app soon.

In the meantime you will need to use an image editing tool to resize your images.

Photoshop is the classic tool for serious image manipulation, or you could try a free online tool like Picnik:

http://www.picnik.com/