Firstly, I’d like to say that this form is amazing. My conversion rates have been incredible using it over the last couple of months.
I’ve just noticed something weird though and I think (think!) it’s recent developement - I’m thinking maybe it’s do do with browser updates (or something…I’m not sure!). I don’t think this happened before but I’m not sure.
Basically, when using a mobile if someone tries to skip a question but it’s a required field, the error message appears above saying ‘[X] is required’ and highlights the form field they need to fill out.
However, if I open the page on a desktop, when I click the form confirmation button the error message does appear as it should.
The error dialogue shows also shows if I open the page on my desktop and resize the screen smaller so that it shows the mobile version of the page. The error dialogue also shows in the mobile preview in Unbounce.
It just seems as if it specifically doesn’t show work on this one step when using a mobile - as 90% of my conversions come through via mobile/tablet this might be a problem!
P.S. If you click the checkbox and click the form confirmation, it works as normal. I get the lead and it all looks normal to the user. If they try and skip this step the form will seem broken.
Would someone take a look - I’m guessing it’s some kind of CSS issue but I have no coding skills whatsoever!
This is the page I’m playing with so feel free to fill out the form with junk if you like.
Any help would be greatly appreciated!