Getting redirected to unbounce.com


#1

Hi Folks,

After setting up CNAME I am getting my pages redirected to unbounce.com, instead of the landing page that I set up. Any ideas?


#2

Hey Cody, which domain is this for? Did you CNAME to unbouncepages.com?


#3

Hey Carl - Thanks for the quick reply.

main domain is www.commonsensenms.com
I created a subdomain for this boston.commonsensenms.com
CNAME is set for unbouncepages.com


#4

Just going to add that it’s fairly common for some users to mistakenly add a “redirect” to unbouncepages.com instead of a “CNAME”. If you visit unbouncepages.com in your browser, you’ll see that we are redirecting it to unbounce.com which would explain why your custom domain forwards you to our website.

Double check that you did indeed set up a CNAME and not a redirect, and as Carl mentioned, let us know what your domain is (you can email support@unbounce.com if you’d like it to remain private) and we’ll help you troubleshoot.


#5

Hey Cody! That sub-domain seems to work fine for both Carter and I here, we see your landing page when we go to boston.commonsensenms.com. Are you able to do a “nslookup boston.commonsensenms.com” from your command prompt and send us the output?


#6

looks like i just needed to cache my browser.

Thanks guys.


#7


#8

No worries Cody, glad you got it figured out!