Form submit incompability with IE9

  • 19 January 2015
  • 1 reply
  • 626 views

Hi
When using a form with dropdowns you need to press submit button twice in IE9. We have pages where this traffic is up to 10%, so it does impact our users.

I believe the reason is IE9 at first button press releases the last dropdown touched and then works in the second button press.

Can you please look into this and if there is any way to solve it?
Best regards
Lars


1 reply

Userlevel 2

Hi Lars,

I tested this out with my own page in IE9 and it seemed to work correctly. I selected an item from the dropdown list and was able to submit the form with one click on the submit button.

If you’re still experiencing this issue, could I ask you to send a link to the affected page to support@unbounce.com? This’ll let us investigate further.

Thanks!

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