Form fields not clickable


#1

Created a new variant of a pre-existing page. The page had a form on it which is carried over to the new variant page. The form works fine when I preview the page in Unbounce, but when I access the page over the web from the landing page URL, the form fields are not clickable. Cannot figure out what is wrong ? Appreciate any advice.


#2

Hey Eric - I’ve just sent you an email asking you a few additional details so we can dig into this further. Hopefully we can get to the bottom of this :slight_smile:


#3

Hey Eric - I haven’t received a reply to the ticket I opened up for you. Did the email not come through? Do let me know if you still need my assistance!


#4

This inquiry is many weeks old. Not sure how it was only received 2 days ago?

Anyway, problem has been solved or I found another way. I can’t remember.

You can close this ticket, thanks.


#5

That’s very strange! Glad to hear everything has been resolved. If you need our assistance in the future shoot an email directly to support@unbounce.com for a much more immediate reply.