Form Confirmation not working in mobile


My Form confirmation does not go to URL in mobile phone, it just stays in the same page with # appending after the original url. And there is no message pop-up when I tried to add an alert(“Hello”) to get something showing up on mobile phone. Anyone knows how to get the form submission worked in mobile? It’s working fine in desktop.

Also I used the following code to capture form value when the button is clicked in mobile phone, it doesn’t seem to work. How can we capture when user touches the button in mobile phone?


Thanks in advanced.


Hi @wlyu9248,

You seem to have a few custom scripts running in the background that most probably mess up the intended functionality.

Just remove all of them and start adding them 1-by-1 until you find the culprit.