ERROR: {“protected_assets”:{}} shows when a form is submitted


#1

Hi,
We are having problems configuring the lightbox form. It gives us an error any time we attempt to test it on mobile : ERROR: {“protected_assets”:{}} shows when a form is submitted

It seems to work on desktop correctly, but we are not getting form submissions sent to our email we entered either, just a “LEAD” message in Unbounce taskbar, which is pointless unless we are logged in. Any ideas how to fix this?

http://tscplumbing.com/water-heaters-/


#2

Hi @tscplumbing,

Your form works for me but you seem to have a hidden field underneath the CTA button.

I tested it on an iPhone 7 Plus.

If you are still experiencing problems, you might want to reach out to Unbounce support directly. They are awesome and will be able to tell you what the problem is.

Best,
Hristian