Duplicate Form Submissions


#1

We are getting a lot of duplicate form submissions. Is this something we have set up wrong?

For every ten leads we probably get seven unique and three duplicates.

Is there a way to cut this down?
Thanks.


#2

Hey Scott! Had a quick look at a couple of your pages, and I don’t see anything obviously wrong with them. Any duplicate leads I noticed seem to be a few minutes apart, and some had slightly different information in them. I dug into the logs to see if we were perhaps returning errors, causing visitors to attempt to submit their information again, but that doesn’t seem to be the case.

Can you email support with the page you’re seeing this on most? We can dig in further then…