Domain Configuring

hi there,

how long does domain configuring take? I set up CNAME Monday and its still showing ‘configuring’

Hi @Tamara_Neho-Popata,

DNS propagation (aka domain configuration) can take anywhere from 5min to 48h. It depends on a variety of factors.

Since you set it up Monday, I would reach out to the awesome folks at Unbounce support so they can take a look at your account.

Best,
Hristian

I have tried connecting to live chat but there is never anyone on it. please advise how i can rectify this otherwise i dont see the point in using unbounce if it doesnt work properly.

Hi @Tamara_Neho-Popata,

The live chat works during business hours in Vancouver, Canada.

The link I shared for the support page also has an email address and a phone number. You can always email the support team and they’ll get back to you.

Best,
Hristian