Customized lead email notification


#1

I’m trying to figure out if it’s possible to fully “white label” the lead notification email by removing:

  1. “Click here to access your page details on Unbounce.”
  2. support@unbounce.com, http://unbounce.com

I can’t seem to find this in the code for removal?


#2

Hi there,

If you’re on the $99/mo plan or higher and have access to Unbounce’s professional features, you can edit your email notification template by going Settings > Email Template > Customize Email Template. You can then tweak both the HTML and plain text versions as shown in the attached screenshot.

I should mention though that this doesn’t change the send-from email address though. Your emails emails will still be sent from notifications@unbounce.com. If you need to completely white label the emails and even change the send from address, you could build a custom integration using the WebHook.

Let me know if this will do the trick.


#3

I agree i would really like to be able to remove <notifications@unbounce.com> from the email template, i dont want to get involved in scripting with webhooks. Avoiding scripting and using templates was the reason i chose unbounce so its confusing when this recommended 


#4

Hey Ryan,

Noticed that since the updated notification email design that some of our customizations are gone. When I go back into settings>email template, the old design is there and our customizations are there. Any word on if this new design will include our old customizations?


#5

Hey Ryan,

Noticed that since the updated notification email design that some of our customizations are gone. When I go back into settings>email template, the old design is there and our customizations are there. Any word on if this new design will include our old customizations?


#6

Hey there Cheryl! The new design shouldn’t effect customized lead notification emails. However I’m going to create a ticket and reach out to your personally to make sure everything is working as it should. Watch out for my email :slight_smile: