Custom Domain Issue


#1

The custom domain area has verified that my custom domain is set up and functioning, but when I visit it all I can see is the 123-Reg (registrar) holding page.

I’m setting up my domain homepage as the custom domain rather than using sub-domains


#2

Hi John! Have you published a page to your custom domain’s root (’/’) yet? Maybe send us the details at support@unbounce.com and we can have a look…


#3

Hello John - thank you for your post.

Could you please send an email to support@unbounce.com indication which account, custom domain and page you are trying to get working and we will look into it for you.

all the best - JM


#4

Thanks Chaps. I’ve emailed the support email.


#5

I am also experiencing this issue. Is there a way to resolve?


#6

This issue is now resolved.

I reset the DNS then re-entered the cname details. I then removed the 123-reg cname and volia!