Custom domain CNAME change to unbounce and 1&1's email fowarding


#1

Hi There -

When I changed my 1&1 CNAME to unbouncepages, they stop forwarding my emails to the same domain.

Any suggestions on how to get my email forwarding back AND have my unbounce landing page with my custom domain at the same time?

Thanks for your help!


#2

Hi David - sorry for the confusion here.

Because you’ve created a CNAME record for your root domain: “www.kindoosystems.com” the Unbounce landing pages will take precedence over any content you had on the domain, email hosting included.

In order to fix this, you may want to consider using a subdomain and then create the CNAME record for your subdomain. For example “try.kindoosystems.com” . This should do the trick.

If you have any questions or concerns about going down this route, please shoot us an email at support@unbounce.com and we’ll be sure to guide you.