Close Formbox when Confirmation Dialogue opens


Q: What integration are you looking for?
A: I would like to let the Formbox close, once a user submitted data sucessfully, so that the user cannot sign up more than once.

Q: What problem are you trying to solve?
A: see above.

Q: If solved, what value would this provide (ex. increased efficiency, cost savings, etc.)?
A: The user will not be confused anymore of signing up more than once.

Q: Use Case example? (ex. As a ____ I want to be able to _____ so I can _____.)
A: ?

Q: Is this being solved by another workaround or any other tool today?
A: Maybe with some JavaScript?


Hi @peter32,

If your form is in a lightbox (formbox) upon form submission, the page would load up the Confirmation/Thank You popup AND close the lightbox.

  • Please check and make sure that for the form action you have selected a Confirmation dialogue.

If the problem still persists reach out to the awesome folks at Unbounce support and they’ll take a look at your page.

Now keeping the above in mind, if a visitor refreshes the page, they would still be able to sign-up again.

If you want to limit sign-ups to just one per visitor, you are going to need either a front end script or a back end validation.
Either of these 2 solutions would rely on a unique email address being entered so if your visitor simply uses another email address, they would still be able to sign-up.