Call Tracking with Matelso doesn't work

  • 13 February 2019
  • 3 replies
  • 1 view

Hey there!

I am using Matelso for Call Tracking but I can’t get it to work.

The problem:

It doesn’t change the numbers “behind” buttons or other elements that contain certain Unbounce Elements.

Has anyone experience with Matelso and found a way to make it work?


3 replies

Okay I figured out the problem now.

This is due the fact that Unbounce creates a clkn wrapper around any links to make them trackable (within UB).

This article here shows how to get rid of it (and losing UBs tracking functionality):
https://community.unbounce.com/t/disable-clkn-wrapper/3010/8

Userlevel 7
Badge +3

Hey @SebastianTh,

Just a small correction - Unbounce creates the clkn wrappers and not Matelso.

Glad you got it figured out.

Best,
Hristian

That is actually correct @Hristian 😉

Thanks for pointing it out. I have changed it already in my reply.

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