Attempt to submit form results in downloading fsg.json



A visitor to my download page at reports that upon clicking the submit button, it attempts to download fsg.json.

I cannot reproduce this problem; it might be browser-specific, region-specific (the user is in Omaha, NE), or specific to some other variable. It sounds similar to these other reported cases:

My form is here:

This is urgent for me, so I would appreciate a fast resolution! Thank you.


Hi Ted, 

Our community forums are mostly focused on sharing tips & tricks with Unbounce, as well as marketing conversations such as CRO and A/B testing. If you need urgent support, the best way to get in touch with us is to either call us directly 1.888.515.9161 (Mon-Fri, 9am - 5pm PST) or send us an email at:

With that being said, I’ve opened up a support ticket for you and we should be in touch shortly. 


OK, thanks. I will wait to hear back on that support ticket.