Adding "www" to customized subdomain


#1

We have a client that is using a subdomain for their landing pages. It was working before, but now, for some reason, their server blocks their domain adl-usa.com and they can only view their website by typing in www.adl-usa.com. Additionally, they now cannot view their landing pages on their server ew2016.adl-usa.com. How can we add the “www” back into the domain?


#2

Hi Elisse, 

Have you tried adding a  “www” DNS record? 


#3

Hi Kenji,

Our current landing page shows as http://ew2016.adl-usa.com/.

If we did that, would it affect the current set up? (see below)