Add Google Forwarding Numbers to UnBounce?

Mark,
How do we “give each instance of your phone number on your page a class of ‘number’”. I don’t see a way to change “Class” for an element on a page. Can you clarify?

Hi Mark,
Thanks for the clarification. One more question. Does the phone number have to be in that exact format? ie. 1-800-nnn-nnnn For example, can it be in this format: (800) nnn-nnnn?

Thanks! Is there a way to force a variant to load (the one with the dynamic phone code)? Perhaps with a cookie? I’d hate to keep clicking ads until the correct variant shows up.

Hi Phillip - There isn’t a way to load a variant directly through an ad. If you’re testing, you could quickly set that variant to have 100% of the traffic, run the click through and then change your weighting back.

You’ll need to clear your cache before you click through from the ad to make sure you don’t load a cached version of the page.

Not sure if I should start my own thread or continue here but thought I’d just stay here as the topics are the same.

Just want to clarify, there are two code snippets required. The first is generated by AdWords and you are told to post it to the header of each page you want to track.

The code is given to us like this:

(function(a,e,c,f,g,b,d){var h={ak:"1004988215",cl:"QocMCJSOqVYQt86b3wM"};a[c]=a[c]||function(){(a[c].q=a[c].q||[]).push(arguments)};a[f]||(a[f]=h.ak);b=e.createElement(g);b.async=1;b.src="//www.gstatic.com/wcm/loader.js";d=e.getElementsByTagName(g)[0];d.parentNode.insertBefore(b,d);a.\_googWcmGet=function(b,d,e){a[c](2,b,h,d,null,new Date,e)}})(window,document,"\_googWcmImpl","\_googWcmAk","script");   

Notice there are no script tags. When i entered mine this way the code snippet displayed at the top of my pages.

Question 1 - I assume we are supposed to wrap it in the tags correct? Still insert it in the Header section?

+++++++++++++++++++++
With the 2nd code snippet they tell us it should look like this:

  
1-800-123-4567   
 

I tried adding this in my text field but it dropped all the script features. I then read your post above and added it as a javascript entry for the Body of my page using the format you suggested of:

<script> <br />
$(function(){ <br />
 _googWcmGet('number', '1-800-123-4567'); <br />
}); <br /> </script>   

Question 2 - When I tested this out the phone # did not change. What am I missing? Where/how should the 2nd code snippet be added to the page?

You originally said “But instead of attaching that function to the tag, you’ll just want to wrap it in a jQuery function that runs when the page is ready.”

Can you please clarify? Does this mean this snippet is NOT to be entered as javascript in the javascript section of our pages? (found along the bottom of our page edit screens)? You say we can just add it to the page - do we enter it using a Custom HTML section?

Sorry if these questions seem basic. I am less a programmer and more an AdWords consultant than anything. Trying to get this new phone call tracking set-up for several of my clients and need to work out the kinks

Thanks Quinn, I will try this later or tomorrow.

So clicking on the ad from my AdWords management panel won’t be sufficient to get the phone number to show?

I’ll have to find some cheap keyword and create a test ad group lol. Some of these clicks are expensive

Quinn,

I am stumped. I think I did the code entry the way you described I have now gone and clicked on my clients ad (incurred costs) to do my test but the phone number isn’t updating.

Can I get someone on the support team to look at my page to double check the code?

I’d post this to support chat but feel I’d have to start over with the explanation and you seem to be up to speed on this stuff. But if that is route I need to go just let me know

I’ve done all the steps above and it’s not working for me…

This is the only part of the code that I think may be a problem. Any chance someone can take a look at it?

I’ve also attached images of the other two parts of the code.

Any help would be greatly appreciated. A massive part of conversions for this client is phone calls so this would be huge to have in AdWords reporting and not separate call tracking.

Thanks for any and all feedback,
Jared

I checked that when I read your post above… That’s set up correctly

That looks to be the same as mine, how about this second part of the code that Google doesn’t exactly give clear instructions for…

That looks the same as well…

Hey Brent - Thanks for helping out!

Jared - There are a couple things you can check. First make sure your page is republished with the most recent changes you made.

Next, clear your browsers cache to ensure your browser isn’t displaying old code.

Also, according to Google the number can take up to an hour to enable and will only be shown to users coming in from a ad:

“It can take up to an hour for your ads to be enabled for this conversion action. If you’d like to make sure it’s working, you can do a search that brings up your ad, then click the ad to visit your website (you’ll be charged for the click). Your regular phone number should now be replaced with a Google forwarding number. If you’re doing repeated tests, delete the “gwcm” cookie from your browser before clicking on an ad again.”

They also suggest your cookies/cache be cleared before testing.