Question

Pages going to wrong link

  • 10 July 2024
  • 2 replies
  • 16 views

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A client of mine had us set up landing pages about a year ago for his Google Ads. This work perfectly until we recently launched a new website for this client. When the site went live, all of the unbounce links now go to pages on the new website that are broken pages. Even when in the landing page editor when I click on the link, the pages still go out to a page on the new website. What do I need to change/update in order to get the links working properly again? 


2 replies

Userlevel 4
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Hi @mark.masi!

Do you have access to the domain and website hosting panel? If so, make sure the DNS settings are correct for Unbounce sub-domain links of the website. Also, check the .htaccess file in the hosting panel to ensure there is no forced redirection to the main website. The forced redirection could be done from the hosting panel, .htaccess file, or the website’s back-end, such as WordPress redirection. Lastly, you can check the Unbounce domain’s DNS here: https://dnschecker.org/. Check if it’s configured correctly.

If you can check this properly, I’m pretty sure your problem will be solved.

Thanks

Would be good to see in the site’s source code, where the links are pointing to. Can you share the links of the old and the new landfingpage?

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