Question

External links not working

  • 21 November 2022
  • 3 replies
  • 53 views

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So, when I add an external link in my Unbounce landing page, when I click on it from the live page, I get “

We're sorry, but the link you followed appears to be invalid.”, which is super frustrating and cannot figure out this defect in the Unbounce software. The link is going to a third party link, not a link that we own with a domain or subdomain. Super frustrating...


3 replies

Userlevel 2
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Hey there Barret! Our Support Team would love to take a look. Please submit a ticket with as much information as possible here, https://unbounce.com/contact-us/support/

 

Will keep an eye out for your correspondence.

 

Take care,

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I did already. Thought this channel might be faster...

Userlevel 3
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Hey @Barret I have asked one of our support coaches to review and reply to your ticket today. Thank you for your patience and expect to hear from us shortly! 

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